Chapter 6 Training and Development of Human Resources
Training and Development: Concepts Training - process that attempts to improve employee performance on a currently held job by providing employee with the knowledge and skills needed for their present job Development- learning opportunities directed towards helping employees grow and acquire capabilities beyond those required for their current job Education - aims at developing an individual’s knowledge, skills, and competencies in a comprehensive manner so that they are applicable across several situations Experience - learning on the job, without planning Learning - any relatively permanent change in behaviour that results from practice or experience
Training and Development: Purposes performance improvement skill updating solving organizational problems new employee orientation preparation for promotion opportunities for personal growth
Benefits of Training and Development
Why is training a Strategic Organizational Activity in Contemporary Environment? Advances in technology Work redesign Mergers and acquisitions Restructuring Workforce diversity Employee mobility
The Training Process
Training and Development Methods
Training Evaluation pre-training intermediate post-training
Approaches for Determining value of training cost benefit approach return on investment benchmarking
Special Forms of Training and Development team training diversity training orientation training training for leadership skills training for global assignments
New Developments in Training and Development Technology and Training computer-based Training (computer assisted instruction, computer managed instruction) Distance training and Video Conferencing E Training Competency Based Approach to Management Development