Types of service

Presentation n types of service in food and beverage service hotel industry

1. Types o f Service

2. Types of Service Table Service Specialised Service Buffet/Self Service – Banquet, Food Court & Cafeteria Trolley Service IRD (Room Service) Counter Service - Fast Food Kiosk/Vending Machines Take away & Home Delivery American Service English Service Russian Service French Service Gueridon Service

3. AMERICAN SERVICE P re- plated service. Food is served from right hand side of the guest moving clockwise. Faster turn around time. Formal service but involves lesser guests to service personnel interaction. Employed in fine dinning restaurants and state/formal banquets.

4. ENGLISH SERVICE P latter to plate service or Silver service. Highly formal, personalised and elaborated service . Requires high service skills. Employed in fine dinning restaurants and state/formal banquets.

5. RUSSIAN SERVICE Family service/Host Service. Food order by host/guests. Food laid on center of table for the family/host to help themselves. If required, Service personnel to assist in service. Employed in family rooms (PDR) and coffee shop.

6. FRENCH SERVICE Butler service. Extremely personalized and highly elaborate service . Requires very high service skills. H igh operational costs and manpower utilization . Employed in very formal top of the line restaurants and in guest rooms.

7. GUERIDON SERVICE T rolley service. Requires show-off skills while preparing food . Extremely personalized service. S emi cooked food is kept on a Gueridon trolley. Re- chauffe , garnishing and plating is done in front of the guest. High operational cost and requires more time. Employed in top of the line restaurants (also being used as USP).

8. Type of establishment Type of customer Type of menu/dish Availability of food & beverage Budget of the establishment & customer Location of establishment Time available for meal Type of meal/Occasion Skills of service s taff Availability of equipment SPECIALISED SERVICES Factors to be considered while offering specialised Services: