Understanding Human Nature and Behavior PREPARED BY: KAILASH JAISWAL
Today’s Objectives To develop an understanding about human nature and its influence on behavior Becoming more self-aware and have a deeper understanding about others To develop an appreciation for diversity
The unexamined life is not worth living! Self-awareness People are the most important organizational resource Improving predictability and self-confidence Building relationships Effective utilization of human resources Avoiding or managing conflicts Improving the quality of life and work environment
Reflection Have you ever faced a person whom you failed to understand ? Have you ever been misunderstood (as a person)? Have you ever been frustrated by people who looked , behaved, thought or felt very different than you? Have you ever looked down on someone who behaved , thought or felt differently?
Personality Personality describes the character of emotion, thought, and behavior patterns unique to a person It is a particular pattern of behavior and thinking prevailing across time and situations that differentiates one person from another Personality is the sum total of ways in which an individual react and interacts with others
Personality is that which permits a prediction of what a person will do in a given situation It explains how each individual is unique Personality is one of the key determinants of human behaviour – but there are also other factors of behaviour e.g. situation, attitude, cognition, motivation, belief etc
Is this Personality Good or Bad? There is no “right”, “wrong”, “good” or “bad” type Each type has “strengths” and “weaknesses” A personality may however be more “suitable” for a given role or situation Personality traits may shift over time Behaviour /performance is not dependent on personality alone
Application Self-management Understand strengths, weaknesses and preferences Predict, plan and avoid failures Self-optimize, excel and adapt Managing relationships Understand strengths, weaknesses and preferences Predict, plan and avoid conflict and failures Adapt and support
Application Try to accommodate type mismatch Remember, type mismatch is unavoidable Remember, 50% of the mismatch is caused by you Do not blame the person for something s/he hasn’t done Do not forget that the perceived weakness could be a real advantage in a different situation
Exercise: Trait Recognition Can you visualize someone who: would panic under stress, is a frequent worrier or would be intensely tense on slightest criticism is very open to change, new idea or suggestion would do all it takes to get the job done, on time, even if it involves taking on enormous stress Enjoys parties and gatherings, is talkative even with strangers, is adventurous and is action oriented Is very considerate and sympathetic, and works hard to ensure that others feelings are not hurt
Exercise: “Undesirable” Traits Identify a trait that you perceive as a “weakness”, then think of a situation where it could be utilized as a strength
Afterthoughts Awareness and recognition is the first step towards change After self-evaluating your personality, observe other available templates and see how that may help you in adapting into a “new” person or adopting a different response set If no traits are absolutely bad, then recognize that differences, perspectives and conflicts are actually opportunities to broaden our thinking and prospects
Final Word While dealing with people, lose your spectacle and put on their glasses – try to understand first before being understood