Why Employee Retention is Essential for EMS Organizations

The 2021 American Ambulance Association study found that, among EMS employees who voluntarily left their jobs, the most common reason was a desire for a “career or occupation change” (43%), followed by “dissatisfaction with pay and/or benefits” (31%) and “school” (26%). Other reasons cited were, “dissatisfaction with career advancement opportunities” (25%), “moved out of area” (19%) and “dissatisfaction with organization” (16%).

Employee retention is an extremely serious issue for EMS organizations, even more so than other industries. Here are 5 reasons why that is.

1. Why Employee Retention is ESSENTIAL for EMS Organizations WHY EMPLOYEE RETENTION IS ESSENTIAL FOR EMS ORGANIZATIONS

2. Why Employee Retention is ESSENTIAL for EMS Organizations There has been a continuous decline EMT and paramedic job applicants, even before the pandemic. One contributing factor is that the extreme working conditions of EMS are now public knowledge, which deter otherwise qualified individuals from a career in emergency services. In recent years, the problem has worsened, with interest in becoming a paramedic, EMT, or ambulance driver reaching record lows. #1 THERE ARE VERY FEW APPLICANTS FOR EMS POISTIONS

3. Why Employee Retention is ESSENTIAL for EMS Organizations Newly recruited drivers and paramedics have to be trained and need at least a few months to be brought up to speed. Facilitating training and onboarding processes also has associated costs that not all EMS organizations are equipped to pay. With the supply of interested applicants at an all-time low, the cost of recruitment has increased even further. #2 EMS RECRUITMENT IS EXPENSIVE

4. Why Employee Retention is ESSENTIAL for EMS Organizations #3 BETTER RETENTION IMPROVES HEALTHCARE OUTCOMES With healthcare providers, the consequences of high turnover and low retention often result in poor healthcare outcomes that affects both individuals and communities while potentially bringing crippling liability lawsuits.

5. Why Employee Retention is ESSENTIAL for EMS Organizations Retention and recruitment are directly related. EMS organizations with high retention rates are likely to attract larger numbers of interested applicants because qualified talents are more likely to conclude that the work conditions are better in high-retention rate organizations. #4 HIGHER RETENTION IMPROVES RECRUITMENT EFFORTS AND COSTS

6. Why Employee Retention is ESSENTIAL for EMS Organizations Re-channeling funds meant for recruitment, signing bonuses, and other related projects into retention programs that benefit existing employees helps boost morale. Better morale, in turn, will go a long way to protecting employees’ mental health and increase their performance in the field. #5 IMPLEMENTING RETENTION PROGRAMS IMPROVE MORALE

7. How to Retain EMS Employees and Reduce Turnovers Location Corporate Headquarters 1111 W. Centre Ave. Portage, MI 49024 Phone [phone] Fax [phone] Email  [email protected] website https://traumasoft.com Traumasoft is one truly integrated product for Emergency Medical Services (EMS) that drives timely efficiencies. We are an all-in-one system capable of managing every aspect of your EMS operations. One system comprised of interconnected solutions handles staff, integrates processes, manages assets, and grows revenue.  Schedule a demo today to see how we can help you increase operation efficiency and profitability. https://traumasoft.com/request-demo/